Terms & Conditions
Effective Date: August 12, 2026
Last Updated: August 12, 2026
These Terms & Conditions ("Terms") govern your access to and use of www.sunshinemedicaldme.com and related online services provided by Sunshine Medical Supplies ("Sunshine Medical," "Sunshine," "we," "us," or "our").
Please read these Terms carefully. By accessing or using our website, you agree to these Terms. If you do not agree, please discontinue use of the website.
1. Website Purpose
Sunshine Medical Supplies provides information regarding durable medical equipment, incontinence supplies, healthcare-related products, programs, resources, and related services.
The website may also provide access to product purchasing, resources for case managers and caregivers, account or portal functionality, educational materials, and methods for contacting Sunshine Medical.
We may modify, suspend, or discontinue any portion of the website or its functionality at any time, subject to applicable law.
2. No Medical Advice
Information available through this website is provided for general informational and educational purposes only.
Website content is not intended to constitute medical advice, diagnosis, treatment, or a substitute for consultation with a qualified healthcare professional.
Always consult an appropriate healthcare professional regarding medical conditions, treatment decisions, product suitability, or changes in your healthcare.
If you believe you are experiencing a medical emergency, contact 911 or your local emergency services immediately.
3. Product Information
We attempt to provide accurate descriptions, images, specifications, sizing information, availability, and other product information.
However, manufacturers may change packaging, specifications, materials, designs, or other product characteristics without notice. Website images may also differ slightly from actual products.
Product availability is not guaranteed.
Sunshine Medical reserves the right to correct errors or inaccuracies and to update product information at any time.
4. Eligibility and Insurance Coverage
References to insurance, Medicaid, Medicare, managed-care plans, eligibility, covered products, or benefits are provided for informational purposes and do not guarantee coverage or payment.
Actual eligibility and coverage depend on factors that may include:
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The individual's insurance plan
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Current benefits
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Medical necessity
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Prescription or physician documentation
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Applicable payer policies
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Product eligibility requirements
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Authorization requirements
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Applicable federal and state regulations
Final coverage and reimbursement decisions may be made by the applicable insurer, health plan, Medicaid program, Medicare program, or other payer.
Users are responsible for providing accurate and complete information necessary to determine eligibility or process benefits.
5. Orders and Purchases
Certain products may be available for purchase through Sunshine Medical or an affiliated online storefront.
By submitting an order, you represent that the information you provide is accurate and that you are authorized to use the payment method submitted.
We reserve the right, subject to applicable law, to:
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Accept or decline an order
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Limit quantities
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Correct pricing or product-information errors
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Cancel an order affected by an error
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Discontinue products
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Request additional information necessary to process an order
Applicable shipping, return, refund, cancellation, or subscription terms presented during a transaction or through the applicable online store may also apply to your purchase.
6. Accounts and Portals
Certain website features, including resources intended for case managers or other authorized users, may require registration or account credentials.
If you create an account, you are responsible for:
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Providing accurate information
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Maintaining the confidentiality of your login credentials
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Restricting unauthorized access to your account
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Promptly notifying Sunshine Medical of suspected unauthorized access
You may not use another person's account without authorization or provide false information regarding your identity, professional role, or authority.
We may restrict or terminate access to an account if we reasonably believe it has been misused, compromised, or used in violation of these Terms.
7. Acceptable Use
You agree not to use the website to:
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Violate any applicable law or regulation
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Submit false, fraudulent, misleading, or unauthorized information
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Impersonate another person or entity
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Attempt to gain unauthorized access to an account, server, network, or system
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Introduce malware, malicious code, or other harmful technology
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Interfere with website security or operation
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Scrape, crawl, harvest, or systematically extract website content except as permitted by applicable law or our written authorization
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Use the website to infringe another person's rights
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Engage in fraudulent healthcare, insurance, payment, or reimbursement activity
8. Intellectual Property
Unless otherwise indicated, the website and its original content, including text, graphics, photographs, logos, designs, product materials, videos, downloads, and other materials, are owned by or licensed to Sunshine Medical Supplies and are protected by applicable intellectual-property laws.
Sunshine Medical Supplies, Sunshine Cares™, associated logos, and other marks displayed on the website may be trademarks or service marks of Sunshine Medical or their respective owners.
You may use website materials for personal, non-commercial informational purposes unless otherwise expressly permitted.
No license or ownership interest is transferred to you through your use of the website.
9. Third-Party Links and Services
Our website may contain links to third-party websites, services, platforms, resources, or applications.
These links are provided for convenience. Sunshine Medical does not necessarily control or endorse third-party content, policies, products, or practices.
Your use of third-party services is subject to the applicable third party's terms and policies.
10. Communications
When you contact Sunshine Medical electronically, you consent to receive communications relating to your inquiry, transaction, account, order, or requested services by appropriate means.
Marketing emails may be discontinued through the unsubscribe mechanism included in the communication.
Where consent is legally required for particular automated or promotional telephone calls or text messages, such communications will be subject to the consent terms presented when you enroll.
11. Privacy
Your use of the website is also subject to our Privacy Policy.
Health information that constitutes Protected Health Information may also be governed by Sunshine Medical's applicable Notice of Privacy Practices and federal and state healthcare privacy laws.
12. Disclaimer of Warranties
TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, THE WEBSITE AND ITS CONTENT ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS.
SUNSHINE MEDICAL DOES NOT WARRANT THAT THE WEBSITE WILL ALWAYS BE AVAILABLE, UNINTERRUPTED, ERROR-FREE, SECURE, OR FREE FROM HARMFUL COMPONENTS.
WE DO NOT WARRANT THAT ALL WEBSITE INFORMATION WILL ALWAYS BE COMPLETE, CURRENT, OR ERROR-FREE.
Nothing in these Terms excludes warranties or rights that cannot lawfully be excluded.
13. Limitation of Liability
TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, SUNSHINE MEDICAL AND ITS OWNERS, OFFICERS, EMPLOYEES, AGENTS, AFFILIATES, AND SERVICE PROVIDERS WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES ARISING FROM OR RELATING TO YOUR USE OF, OR INABILITY TO USE, THE WEBSITE.
Nothing in these Terms limits liability that cannot lawfully be limited or excluded.
14. Indemnification
To the extent permitted by applicable law, you agree to indemnify and hold harmless Sunshine Medical and its affiliates, officers, employees, and agents from claims, liabilities, damages, losses, and reasonable expenses arising from your unlawful misuse of the website, your violation of these Terms, or your infringement of another person's rights.
15. Changes to the Website or These Terms
We may modify these Terms periodically.
When changes are made, we will update the "Last Updated" date shown above. Your continued use of the website after revised Terms become effective constitutes acceptance of those Terms to the extent permitted by law.
16. Governing Law
These Terms are governed by the laws of the State of Florida, without regard to its conflict-of-law principles, except where applicable federal law or another law is required to govern.
Any dispute concerning these Terms or use of the website will be subject to the jurisdiction and venue required or permitted under applicable law.
17. Severability
If any provision of these Terms is determined to be invalid, illegal, or unenforceable, the remaining provisions will continue in effect to the fullest extent permitted by law.
18. No Waiver
Failure by Sunshine Medical to enforce a provision of these Terms does not constitute a waiver of that provision or any other right.
19. Entire Agreement
These Terms, together with the Privacy Policy and any additional terms expressly presented for a particular service, portal, program, or transaction, constitute the applicable agreement concerning use of the website.
20. Contact Us
Questions regarding these Terms & Conditions may be directed to:
Sunshine Medical Supplies
8159 NW 66th Street
Miami, FL 33166
Phone: 305-887-2460
Fax: 305-220-4374
Email: care@sunshinemedicaldme.com
Website: www.sunshinemedicaldme.com