
Hello...
Are you a current Case Manager? If so, we’re delighted you’re here and look forward to telling you about the resources available to you in the Case Manager Portal.
At Sunshine Medical Supplies, we are dedicated to providing case managers with a full range of resources to optimize member care.
Our team provides expert support in assessments, education, and services designed to enhance cost management, optimize utilization, and elevate the overall quality of care. We're here to help you deliver the best possible outcomes for your members.
We invite you to register today!
What's in it for you? Desktop Portal & Mobile APP
ACCESS TO USEFUL DOCUMENTS
Your company's product code list. You can download it, print it, or view it for reference.
Size chart for product ordering
Style chart to determine which product works best for your member
and MORE!
ORDER COMPLIMENTARY SAMPLES
Not sure which size to order for your member?
Order a free sample; Complete the form and we’ll send it out right away!
This cost-saving step helps avoid returns and delivery wait-time.
MEMBER UPDATES OR QUESTIONS - We’ve got you covered!
Did your member receive their delivery? What's the status?
Is your co-worker on PTO and you need to monitor their member, now you can!
Do you need to change a member's delivery address?
Need to update member's emergency contact information?
Did your member change to a different insurance company?
Is your member now deceased and you need to stop deliveries?
Let Sunshine Medical Supplies Support the Care You Give to Members!
At Sunshine Medical, we understand how important it is to provide top-notch care for your patients. Our goal is to help you reduce medical costs while delivering exceptional service. With our team of friendly, experienced product experts, we’re ready to help you meet your patients' needs with the highest quality medical supplies.
Your Trusted Partner in Healthcare
We’re here to lend a helping hand in your healthcare journey. Whether you have a question about a product or need assistance with a specific medical need, our knowledgeable team is always ready to offer guidance and solutions tailored to your patients' requirements.
Fast, Reliable Delivery
We deliver within 24 to 72 business hours upon confirmation and authorization, ensuring that your patients get what they need as quickly as possible.
Line of Coverage You Can Count On
Our line of medical supplies is covered by:
-
Medicaid Waiver LTC (Through the MCO Plans; Humana Health Plan, Molina Healthcare Plan, Sunshine Health Plan, Aetna Health Plan, Florida Community Care, United Health Plan and Simply Health Plan)
-
Full Medicaid
-
Florida Medicaid Waiver APD Cares iBudget (Agency for Persons with Disabilities)
-
Full Medicare
With years of experience in managed healthcare, we ensure there are no delays in the process. Our team follows the latest guidelines and submits all necessary information to Medicare, most Medicaid plans, and many private insurance companies. Thanks to our experience with third-party billing, we’re experts in navigating reimbursement rates and maximizing utilization for health plans.
Comprehensive Care for All Patients
From the elderly to children with disabilities, we offer a wide range of products to meet their needs. Our offerings include:
-
Incontinence supplies
-
Urological products
-
Wound care and ostomy supplies
-
Nutritional products
-
Durable medical equipment
No matter the challenge, Sunshine Medical Supplies is here to help—providing care, support, and the products your patients need to thrive.
Specialists in Incontinence & Durable Medical Products
For over 17 years, we've led the way as incontinence specialists. We understand the unique needs of your patients and are experts in delivering exceptional value, reducing callbacks, and saving your valuable time.
Expert Knowledge in Health Plans & Billing
With our deep understanding of capitation and third-party billing, we’ve mastered the art of budgeting medical costs while maintaining the highest quality of services and products. We’re committed to providing solutions quickly and efficiently, ensuring patients and caregivers are fully informed about insurance reimbursement and customer satisfaction—without the hassle for agencies and health plans.
Statewide Service & Fast Delivery
We offer delivery within 24 to 72 business hours, straight to your member’s door, ensuring timely and efficient service for your patients.
Customer Service You Can Rely On
Our bilingual customer service team (English & Spanish) is available Monday through Friday, 8:30 am to 5 pm. Plus, you can use our online chat any time for quick, reliable assistance whenever needed.
Choose Sunshine Medical Supplies—where efficiency, quality, and customer satisfaction are always our top priority!















